WSIS Forum 2023: GovStack CIO Digital Leaders Forum

GovStack is a multi-stakeholder initiative led by the Federal Ministry for Economic Cooperation and Development, Gesellschaft für Internationale Zusammenarbeit (GIZ) from Germany, Estonian Ministry of Foreign Affairs, the International Telecommunication Union (ITU) and the Digital Impact Alliance (DIAL). GovStack aims to break down the barriers to building sustainable digital public infrastructure and help governments create human-centered digital services that empower individuals, improve well-being and build more inclusive and resilient societies.

The CIO Digital Leaders Forum is a unique hub for government CIOs, CXOs, and others involved in government digital transformation to learn from each other’s digital journeys.

With the adoption of artificial intelligence (AI) catching speed in delivering personalized experiences in the commercial space, users are also beginning to demonstrate similar expectations from their governments. Over the last decade, a few countries have pioneered the application of AI in delivering public services to their citizens. Hence, the March 2023 edition of the GovStack CIO Digital Leaders Forum brings together CIOs from across the globe to present their country’s AI strategy, examples of real-world government services enabled by AI DPI, the road map for its development, progress on the expanding usage of AI in the digitization of government services, as well as, lessons learned.